Frequently Asked Questions

Everything you need to know about shopping with CYCPLUS

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the checkout page.

Are your products covered by a warranty?

All CYCPLUS products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.

Can I change or cancel my order after it's placed?

We process orders quickly, but if you contact us within 1 hour of placement, we can usually modify or cancel your order. After it has been processed for shipping, changes cannot be made.