Returns & Exchanges
At CYCPLUS, we are dedicated to providing high-quality cycling gear and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring that all accessories, manuals, and components are included in brand-new condition.
Ship the Item
Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location, keeping a copy of your tracking number.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing